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ISBP455: Knowledge Management

Description:Working from a multidisciplinary perspective, this course introduces key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behavior, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using clear illustrations, the course integrates theory and practice to provide students with a comprehensive and practical knowledge management skill set
Credit Hours.:3
Coordinator: Nabeel Al-Qirim
Topics Outline:
  1. The knowledge management lifecycle
  2. Knowledge management models
  3. Knowledge capture and modification
  4. Knowledge sharing and communities of practice
  5. Knowledge Application
  6. The role of organizational culture
  7. Knowledge management systems
  8. Knowledge management metrics
  1. Understand KM principles and concepts in an organizational setting
  2. Explain KM architecture and various techniques to capture, codify, share and manage knowledge
  3. Describe different KM tools
  4. Develop a KM strategy and solutions using different KM tools.
Mapping of Topics Outline to Outcomes
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Pre-requisiteISBP301: E-Enterprise
Volume of the Course that Contributes to CIT Students Outcomes(SOs)
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a b c d e f g h i j k l m n
20% 13% 13% 6% 2% 2%0% 13% 6% 6% 2% 6% 6% 0%
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